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Restaurant Hospitality

Learn hospitality skills and improve customer service through our online course.

Restaurant Hospitality

£25.00

+ VAT

PayPal Buyer protection
Highfield Awarding Body
Mobile device friendly content

Duration: 45mins

Retakes: unlimited

Overview

This course aims to explain the basics in good hospitality skills and at the same time show how it can be equally useful for workers in other areas of hospitality such as bars, cafes and coffee shops. We will provide the information needed to help you give the best customer service.

Section 1: All about the good service and how important it is to your customer

Section 2: How to give good customer service

Section 3: This is all about the most professional way to serve food

Section 4: What you need to know about different types of drinks

Section 5: What you need to know about different types of drinks

Section 6: Understanding everything about the foods

Section 7: How to upsell

Course Syllabus

Unit 1

This chapter gives a complete overview of the course.
Unit 2

All about the good service and how important it is to your customer
Unit 3

How to give good customer service
Unit 4

This is all about the most professional way to serve food
Unit 5

What you need to know about different types of drinks
Unit 6

What you need to know about different types of drinks
Unit 7

Developing a knowledge of the foodstuffs on offer
Unit 8

How to upsell.

Obtaining your certificate

You will need to pass a multiple-choice exam at the end of the course in order to gain your accreditation. Once passed, we will send your official certificate by email.